We Make Remote Work Remarkable • TopTalent from LatAm

Hello! We are GoFasti, a Talent-as-a-Service. GoFasti bridges the gap between world-class developers and designers from LatAm and first-class companies around the globe.

We need an English-fluentPART-TIME Social Media Specialist, based in No, available to work remotely.

We are looking for someone with exceptional communication and relationship-building skills, who embraces changes while maintaining strong attention to detail. An interested and proactive person, who’s constantly learning and improving their skills.

Are you the one we are looking for?

Responsibilities:

• Create, plan, and post social media content across platforms (Instagram, TikTok, etc.)

• Write copy/captions aligned with brand voice and sponsor partnerships

• Provide real-time content editing and posting support during live events (fully remote)

• Support with light deck/presentation work as needed (lower priority)

Requirements:

• 1-3 years of experience as a Social Media Specialist.

• Proven experience in social media content creation, planning, and posting

• Strong copywriting skills for social platforms

• Comfortable with quick-turnaround, real-time content editing during live events

• Familiarity with tools like Canva, CapCut, or similar content creation tools

It’s a plus:

• Experience with Instagram and TikTok content creation and posting

• Familiarity with AI-assisted tools for decks/presentations (Claude, Canva, or Gamma)

• Background or strong interest in sports, ideally squash, tennis, or Olympic/NGB sports

• Experience supporting brand sponsorship or partnership content

Compensation:

• The salary range offered for this part-time (20H/W) position varies from (USD) $650 - $900 per month, depending on seniority and skillset.

• This is initially a six-month project, with the possibility of an extension depending on the project’s needs and performance.

• This position is for a part time contract, through a payroll platform.

• The talent will work remotely allocated at our client.

Here are the steps for this process:

Application review/approval > Screening interview with GoFasti’s team > We build and send your profile to our client > Profile review/approval by client > Interview with the client > Hiring and onboarding.

Once you apply for the job, our team will review your resume. If it meets the requirements, we will contact you and move forward in the process.

Note for Candidates Approached Directly:

If you were contacted directly by a member of our team and are interested in this opportunity, please do not apply through this link. Instead, reach out to the person who contacted you to coordinate a meeting.

Thank you!

Headquarters: Poland, Wrocław (Remote)

Join Vonage and help us innovate cloud communications for businesses worldwide!

Why this role matters:

We are seeking a dynamic and pragmatic Scrum Master to join our diverse global team. As a Scrum Master, you will play a crucial role in supporting our Agile transformation. This is an excellent opportunity for someone who is passionate about Agile and eager to take the first step in their career supported by an experienced Agile team.

Vonage is entering an exciting new chapter, focused on consolidating and aligning a business that has grown and diversified through acquisition. This role will be part of the Lean Agile Center of Excellence (LACE) at Vonage. The LACE are implementing the Scaled Agile framework (SAFe) across the business to help align our teams and maximize the value they deliver. This role is a chance to get real experience of driving SAFe implementation you won’t get from training or certification.

Your key responsibilities:

With the support of the LACE team you will help to drive the Agile transformation across Vonage. Your role will focus specifically on introducing a strong Agile culture within one or more teams, and you will also have the opportunity to assist the Release Train Engineers with running of SAFe events.

• Train, mentor, and support teams to introduce and follow agile values, principles, and practices. 
• Use a data driven approach to help teams monitor their performance and drive a culture of continuous improvement.
• Encourage open communication and active participation within and between teams.
• Identify and address impediments that could hinder the team's progress or productivity. Collaborate to find solutions and eliminate obstacles.
• Foster effective communication between team members and  stakeholders. Ensure information flows smoothly and that everyone is aligned with the team’s goals and priorities.
• Support the Release Train Engineers with planning for and running SAFe events such as PI planning.

What you'll bring

Some experience as a Scrum Master with an awareness of one or more Agile methodologies such as Scrum, Kanban or XP will be useful to succeed in this role. Transferable experience from different career paths is welcomed. 

The ideal candidate will be enthusiastic and open-minded and will be able to give examples of their pragmatic and outcome-driven approach. A positive and constructive attitude towards setbacks is essential for this role. The ideal candidate will be ready to give examples of their resilience and creativity when facing challenges. Due to the international nature of the team and the business, experience working in a multicultural setting would be beneficial.

Required:

• Familiarity with Agile principles and methodologies, such as Scrum, Kanban and XP.
• Strong interpersonal and communication skills, with the ability to foster teamwork and collaboration.
• Detail-oriented and highly organized, capable of maintaining accurate records and tracking progress.
• Resilience and a problem-solving mindset, with the ability to not just identify issues but help find solutions.
• Eagerness to learn and adapt to new processes and tools.
• Ability to inspect and adapt in a dynamic environment.

Experience we consider a plus:

• Previous experience in project management, software development, or Agile is a plus.
• There is scope for the right candidate to progress to a Release Train Engineer role in time so familiarity with SAFe would be useful.
• Familiarity with Atlassian suite (Jira, Confluence).

How you’ll benefit:

• Unlimited Discretionary Time Off
• Private Medical Insurance with the option to add dependents at your own cost
• Multisport Gym Membership
• Educational Assistance Reimbursement Program
• Lunch and Learn Sessions
• Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development
• Three Paid Volunteer Days a Year
• Reimbursement for the costs of prescription glasses
• Maternity and Paternity Leave

#LI-MW1

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice. 

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. 

To apply: https://weworkremotely.com/remote-jobs/vonage-junior-scrum-master

Who We Are:

Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24⁄5 trading, and more.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We’re deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.

Our Team Members:

We’re a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!

We’re searching for passionate individuals eager to contribute to Alpaca’s rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.

Things You Get To Do:

• Assist clients and broker partners by being the first point of contact on service needs and issues

• Submit and process certain operational requests as instructed by the brokerage team and/or client/broker partners. Examples include funds distributions, cash and stock journals, account updates, ACATs initiation, and other operational tasks.

• Researching and responding to clients’ issues relating to form submissions, transfers, and various other operational items.

• Interact with several internal groups to resolve client issues. This can include the trading desk, brokerage operations, sales team, solutions team, customer success team, engineering, and product teams.

• Ensure new business paperwork is accurately and successfully submitted.

• Positive and Resilient demeanor to help achieve satisfaction in a fast-paced environment

• Ability to independently make decisions within general guidelines

• Basic understanding of KYC and client onboarding processes

Who You Are (Must-Haves):

• Excited about Alpaca’s mission and what we’re building

• One to two years of experience in the securities industry.

• FINRA Series 7 license

• Strong attention to detail, accuracy, and reliability with the ability to thrive in a fast-paced environment

• Must have strong written and communication skills

• Experience with FINRA, Federal, and SEC regulations

• Ability to collaborate and work effectively in a remote team environment

• Must possess the ability to adapt to a changing business and regulatory environment

• Enjoys challenges and taking ownership of new responsibilities

How We Take Care of You:

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Recruitment Privacy Policy

THIS APPLICATION IS FOR RESEARCH SPECIALIST OPPORTUNITIES COMMENCING IMMEDIATELY, IN 2026.

Location:  London, England or New York City.  Fully remote status in the UK or the State of New York may also be considered under special circumstances.   Immediate start.

Employment type: Full-time

***Please complete the short answer questions in lieu of a cover letter.  Most interviews will take place remotely, online.  Final round interviews will take place either remotely or at a DeciBio office.***

About DeciBio:

• LIFE SCIENCE  EXPERTS:  DeciBio’s mission is to accelerate the adoption of precision medicine.  Our core Strategy Consulting work advises leading companies across life sciences through their complex strategic and commercial questions.  Our Data Intelligence divisions develop novel software and other sources of market intelligence, and our Venture Capital division is a stakeholder supporting emerging technologies.
• PROJECTS:  Our projects span a range of markets, including but not limited to:
  • Life Science Research Tools: Genomics/NGS, proteomics, cellomics
  • Diagnostics: Oncology (e,g., liquid biopsies) and non-oncology (e.g., infectious diseases, rare diseases, NIPT) diagnositc assays and services
  • Biopharma: Cell & gene therapies, Immuno-Oncology (I/O), CAR-T
  • Healthcare IT: Digital Pathology, real world data/evidence (RWD/E), and patient-centered technology solutions
• CLIENTS:  Our clients range from start-ups to Fortune 500 firms and projects may have global scope though we do most of our work from our offices in Los Angeles, New York City, the Bay, and London
• FARM TEAM SYSTEM:  Team members gain early and rapid access to growth opportunities and can proactively “write their own story” in our “intrapreneurial” environment

See our profile on Vault.com (which ranks us in their top Consulting 50 and #1 in Innovation), our website (decibio.com), and IG @ deci.bio.

The opportunity

Our consulting teams rely heavily on primary research, including interviews with scientists, clinicians, industry executives, commercial leaders, and other subject-matter experts.   They also leverage our proprietary data sets, market reports, and expert network (run by Dexter, our SaaS subsidiary).

Thus, we are seeking a Research Specialist to help us consistently identify and engage the right experts for our primary research conversations.  The Research Specialist will own much of the process for recruiting subject-matter experts for DeciBio’s consulting engagements and proprietary research.  Working across multiple projects at once, you will translate research needs into clear expert profiles, identify relevant candidates, conduct persistent and professional outreach, assess candidates’ fit, and coordinate one-hour interviews between experts and our consulting teams:

• Understanding each project’s research objectives, expert criteria, timing, and priorities to develop and continuously refine specific target profiles and search strategies, while regularly seeking feedback from the project teams.
• Searching and leveraging DeciBio’s existing expert network, professional databases, company websites, publications, conference materials, LinkedIn, and other public sources to identify relevant candidates.
• Conduct proactive outreach via email, phone, LinkedIn, or other appropriate channels – while clearly and persuasively communicating the value proposition
• Screening candidates for applicable experience, relevance, availability, communication skills, and suitability for a specific project.
• Continuing to build and engage our network of contacts and support the development of Dexter’s network.   Developing positive, long-term relationships with experts who may be relevant for future engagements.
• Successfully coordinating interviews ensuring successful completion and follow-through (incl. Payment), communicating all details and reminders across time zones, quickly and professionally resolving logistical conflicts, meeting tight project deadlines, and ultimately ensuring interview quotas are timely filled with applicable interviewees.
• Supporting project administrative aspects, as needed.
• Identifying sourcing pools, and proactively building expert benches in strategically important life-sciences markets.  Develop reusable and automated search strategies, outreach templates, screening questions, and operating procedures.
• Maintain quality, compliance, and accurate records.  Capture and leverage feedback.
• Track and improve accountability for core KPIs.  Overall success will reflect volume, efficiency, and quality/relevance.  E.g., interview completion counts and rates, conversion velocity, quality and satisfaction, outreach responsiveness and conversion rates, accuracy, compliance, network growth and quality, etc.

This unique role provides an opportunity to engage with and support stakeholders across DeciBio’s departments.

The role combines research, recruiting, relationship-building, project coordination, and elements of sales. It is not a consulting analyst position, although it provides significant exposure to life-sciences markets, strategic questions, and senior industry professionals.

Over time, the role may expand into broader Knowledge Center responsibilities, including:  training and/or managing future research specialists, more complex important sourcing engagements, expert-network development initiatives, supporting DeciBio’s internal and proprietary Intelligence Portal, AI-enabled research, special research projects, business-development support, knowledge management, and eventually the management of additional research-support resources.  The right employee could also grow to help identify and coordinate qualified business development conversations.

Requirements

• Undergraduate degree or equivalent.
• Candidates must be legally authorized to work in the jurisdiction(s) hired for, for the entire duration of their employment.
• Success in this role requires operational efficiency and rigor, interpersonal finesse, written communication skills, superior organization while managing multiple workstreams and many moving pieces, exceptional attention to detail, an ability to quickly learn unfamiliar topics, intellectual curiosity, unrelenting professionalism, social confidence (including while conducting cold outreach with senior professionals by phone and email), resilience and persistence, adaptability, an ability to work independently while communicating proactively, high responsiveness in a fast-paced work environment, exemplary ambassadorship of the DeciBio brand, a positive and service-oriented attitude with a strong sense of ownership, good judgment, and a drive to exceed measurable goals on a regular basis.
• Preferred but not required:
  • Academic background or demonstrated interest in biology, healthcare, life sciences, or a related field.
  • Internship or early experience in recruiting, sales development, market research, consulting, customer success, or an expert-network business.
  • Familiarity with life-sciences companies, clinical markets, research tools, diagnostics, or biopharma.
  • Experience conducting online research or using professional networking and CRM platforms.
  • Experience in a role involving high-volume outreach, scheduling, or external relationship management.

Compensation

In addition to base salary, DeciBio offers performance-based incentives, year-end company-wide profit sharing, and comprehensive employee benefits.

The incentive component may reflect successful completion of qualified expert interviews, sourcing quality, responsiveness, accuracy, and broader team contribution. Specific compensation will depend on location and experience.

IG @  deci.bio

DeciBio Consulting is committed to fostering a diverse and inclusive workplace, where DeciBions bring their authentic selves to work each day.  DeciBio Consulting is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, color, religion, age, or other legally protected status.

DeciBio offices may be or become dog-friendly at any time. Any role may require travel, including internationally.

US employees must have current authorization to lawfully work in the US and the jurisdiction(s) applicable to the DeciBio office location at which they are based, and most US positions do not qualify for visa sponsorship.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

As our Marketing AI Intern, you’ll help the marketing team work faster and smarter with AI. You’ll sit with the team and build the things that remove busywork — custom AI agents, automated workflows, and small internal tools. You don’t need to have done this job before. You need to be technical enough to pick it up quickly, and driven enough to keep going when the documentation runs out. We’ll teach you the marketing side. You will report to the Sr. Director, Marketing Operations.

This is a 4-month, full-time, contract role. You’ll be embedded with the marketing team from day one, working through a real backlog of AI projects on a daily cadence. This is a build role, not a shadowing role — expect to ship things people actually use.

This is a remote role that can be based anywhere in the US.

What You’ll Do (aka Responsibilities)

Build AI Agents Build and improve custom AI agents and agentic workflows (using Claude, OpenAI GPTs, and similar platforms) that help specific marketing roles — field marketing, content, digital marketing, and marketing operations. You’ll collect feedback from the team and keep iterating.

Workflow Automation Learn tools like Zapier, MCP connectors, and LLM integrations, then use them to wire AI into our existing martech stack (Marketo, Salesforce, 6sense, and more), replacing manual steps with automated ones.

MCP Connectors Help build and maintain Model Context Protocol (MCP) connectors across our marketing applications. MCP is how we give AI tools secure, structured access to our systems — we’ll teach you how it works, and you’ll own pieces of it as you ramp.

Prompt Engineering Help build a shared library of prompts, skills, and brand voice frameworks so AI output stays consistent across the team, and help document the guardrails for how we use these tools.

Backlog Delivery Work through projects from marketing’s AI backlog and ship something useful most weeks. Momentum and follow-through matter more here than polish.

Enablement & Office Hours Help run office hours and walk teammates through new tools. A lot of the value in this role comes from sitting next to someone and unblocking them.

Sharing What Works Document and share what you learn — what worked, what didn’t, and what’s worth trying next — so the whole team gets better, not just you.

Tool Evaluation Explore and evaluate AI tools and give an honest read on whether they’re worth adopting, keeping our data security and integration standards in mind.

Stretch Projects If you’re moving fast, there’s room to go deeper — Retrieval-Augmented Generation (RAG), multi-modal AI, or more ambitious agent designs. (Nice to have, not expected.)

What You’ll Bring (aka Education, Experience, Skills)

• Pursuing or recently completed a degree in computer science, engineering, data science, or a similarly technical field — or able to show equivalent self-taught technical ability
• Hands-on curiosity with LLMs like Claude, GPT, or Gemini — you’ve pushed past casual chatbot use and actually tried to build something with them
• Show us something you’ve built: a script, a bot, an automation, a class project, a weekend hack. It doesn’t need to be professional or polished — it needs to be yours, and you need to be able to walk us through it.
• Comfort reading and writing code (Python, JavaScript, or similar) and working your way through APIs and technical documentation
• A go-getter mindset — you chase down answers, ask questions early, and don’t wait to be told what to do next
• Willingness to learn fast in a space that changes month to month, and comfort being the person who figures it out
• Clear communicator who can explain technical concepts to non-technical marketing stakeholders without condescension
• Genuine interest in marketing and how a go-to-market team operates — prior marketing experience is not required

Helpful but not required experience:

• Exposure to automation platforms (Zapier, n8n, or similar) or MarTech systems (CRM, marketing automation, analytics)
• Experience with multi-modal AI (image generation, video, audio synthesis) is a plus

$20 - $25 an hour

The hourly pay for this role is $20 to $25 per hour.  Individual pay is determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.

What we Offer

·Comprehensive compensation and healthcare packages

·Referral Program

·Work-life balance, remote-first, paid time off, company shutdown, holidays

·Work with top experts worldwide whom contribute to the Java ecosystem

Our Culture & Values

·Maniacal Customer Focus

·Innovation & Excellence

·Initiative & Courage

·Impact & Influence

·Integrity & Transparency

·Diversity, Inclusion & Teamwork

Azul participates in E-Verify.

As a US employer, Azul Systems, Inc. uses E-Verify to confirm the employment eligibility of all newly hired employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov.

Employment at Azul is contingent upon the completion of reference and background checks.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

As our Marketing AI Intern, you’ll help the marketing team work faster and smarter with AI. You’ll sit with the team and build the things that remove busywork — custom AI agents, automated workflows, and small internal tools. You don’t need to have done this job before. You need to be technical enough to pick it up quickly, and driven enough to keep going when the documentation runs out. We’ll teach you the marketing side. You will report to the Sr. Director, Marketing Operations.

This is a 4-month, full-time, contract role. You’ll be embedded with the marketing team from day one, working through a real backlog of AI projects on a daily cadence. This is a build role, not a shadowing role — expect to ship things people actually use.

This is a remote role that can be based anywhere in the US.

What You’ll Do (aka Responsibilities)

Build AI Agents Build and improve custom AI agents and agentic workflows (using Claude, OpenAI GPTs, and similar platforms) that help specific marketing roles — field marketing, content, digital marketing, and marketing operations. You’ll collect feedback from the team and keep iterating.

Workflow Automation Learn tools like Zapier, MCP connectors, and LLM integrations, then use them to wire AI into our existing martech stack (Marketo, Salesforce, 6sense, and more), replacing manual steps with automated ones.

MCP Connectors Help build and maintain Model Context Protocol (MCP) connectors across our marketing applications. MCP is how we give AI tools secure, structured access to our systems — we’ll teach you how it works, and you’ll own pieces of it as you ramp.

Prompt Engineering Help build a shared library of prompts, skills, and brand voice frameworks so AI output stays consistent across the team, and help document the guardrails for how we use these tools.

Backlog Delivery Work through projects from marketing’s AI backlog and ship something useful most weeks. Momentum and follow-through matter more here than polish.

Enablement & Office Hours Help run office hours and walk teammates through new tools. A lot of the value in this role comes from sitting next to someone and unblocking them.

Sharing What Works Document and share what you learn — what worked, what didn’t, and what’s worth trying next — so the whole team gets better, not just you.

Tool Evaluation Explore and evaluate AI tools and give an honest read on whether they’re worth adopting, keeping our data security and integration standards in mind.

Stretch Projects If you’re moving fast, there’s room to go deeper — Retrieval-Augmented Generation (RAG), multi-modal AI, or more ambitious agent designs. (Nice to have, not expected.)

What You’ll Bring (aka Education, Experience, Skills)

• Pursuing or recently completed a degree in computer science, engineering, data science, or a similarly technical field — or able to show equivalent self-taught technical ability
• Hands-on curiosity with LLMs like Claude, GPT, or Gemini — you’ve pushed past casual chatbot use and actually tried to build something with them
• Show us something you’ve built: a script, a bot, an automation, a class project, a weekend hack. It doesn’t need to be professional or polished — it needs to be yours, and you need to be able to walk us through it.
• Comfort reading and writing code (Python, JavaScript, or similar) and working your way through APIs and technical documentation
• A go-getter mindset — you chase down answers, ask questions early, and don’t wait to be told what to do next
• Willingness to learn fast in a space that changes month to month, and comfort being the person who figures it out
• Clear communicator who can explain technical concepts to non-technical marketing stakeholders without condescension
• Genuine interest in marketing and how a go-to-market team operates — prior marketing experience is not required

Helpful but not required experience:

• Exposure to automation platforms (Zapier, n8n, or similar) or MarTech systems (CRM, marketing automation, analytics)
• Experience with multi-modal AI (image generation, video, audio synthesis) is a plus

$20 - $25 an hour

The hourly pay for this role is $20 to $25 per hour.  Individual pay is determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.

What we Offer

·Comprehensive compensation and healthcare packages

·Referral Program

·Work-life balance, remote-first, paid time off, company shutdown, holidays

·Work with top experts worldwide whom contribute to the Java ecosystem

Our Culture & Values

·Maniacal Customer Focus

·Innovation & Excellence

·Initiative & Courage

·Impact & Influence

·Integrity & Transparency

·Diversity, Inclusion & Teamwork

Azul participates in E-Verify.

As a US employer, Azul Systems, Inc. uses E-Verify to confirm the employment eligibility of all newly hired employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov.

Employment at Azul is contingent upon the completion of reference and background checks.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

• Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
• Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
• Ability to learn and follow all customer service procedures and policies
• Strive to meet and go above personal and team target goals
• Record, organize and file customer interactions and account changes
• Able to up-sell if needed
• Able to schedule call back and appoints to resolve customer needs

Customer Service Job Requirements and Qualifications

• Previous experience in customer support, client services, sales, or a related field
• Excellent at communicating over the phone and other communication platforms
• Basic computer skills and experience
• Able to multitask
• Excellent time management and prioritization skills
• Ability to listen actively, relay information, and answer questions and/or concerns.
• Customer-focused for positive customer experience and resolution

Benefits

• Health Insurance (dental and vision included)
• Excellent retirement plan
• Tremendous upward mobility into other positions and management
• Flexible hours
• Remote Position(s) available (work from home)

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

• Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
• Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
• Ability to learn and follow all customer service procedures and policies
• Strive to meet and go above personal and team target goals
• Record, organize and file customer interactions and account changes
• Able to up-sell if needed
• Able to schedule call back and appoints to resolve customer needs

Customer Service Job Requirements and Qualifications

• Previous experience in customer support, client services, sales, or a related field
• Excellent at communicating over the phone and other communication platforms
• Basic computer skills and experience
• Able to multitask
• Excellent time management and prioritization skills
• Ability to listen actively, relay information, and answer questions and/or concerns.
• Customer-focused for positive customer experience and resolution

Benefits

• Health Insurance (dental and vision included)
• Excellent retirement plan
• Tremendous upward mobility into other positions and management
• Flexible hours
• Remote Position(s) available (work from home)

Join Lap of Love as a Call Center Representative and Love What You Do!

Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you’ll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.

Essential Functions & Responsibilities:

• Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents.

• Provide customer service by engaging in positive interactions with pet families

• Answer a high volume of customer service calls in a work from home/ remote environment

• Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules

• Gather and accurately document the pet’s medical information and schedule appointments in an effective manner

• Meet all productivity, quality, and performance standards

• Go above and beyond to provide stellar customer service to pet families and our veterinarians

• Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines

• Other duties may be assigned to the employee to ensure the highest standard of customer service

• Experience working in high call volume, customer service, or call center environments

• A hard-wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported.

• Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom

• Previous experience in a work-from-home environment or working with minimal peer interactions

• High attention to detail and ability to adapt to new processes

• Expected to be present for work, on time, every day for the entire duration of their shift

• Attend mandatory multi-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous period.

Physical Job Requirements:

• Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard.
• Ability to lift up to 15 pounds

Schedule

• Support Call Center hours are 24 hours a day, 7 days a week, 365 days a year

• Schedule includes nights/weekends/holidays

• Must attend mandatory multi-week intensive training program at the beginning of employment

• Medical Insurance Plans with 100% employee funded HSA option available

• Dental and Vision Insurance Plans

• Company Funded Wellness Resources (Mental, Financial, and Physical)

• Life Insurance (Basic, Voluntary, and AD&D)

• Long Term and Short Term Disability Insurance

• Retirement Plan (Traditional 401k with 3% match & Roth 401k)

• Generous Paid Time Off

• Generous Paid Parental Leave

• Bereavement Leave

• Training & Development

• Pet Insurance

• Remote Work From Home

Compensation

• This position is hourly non-exempt and is eligible for overtime
• Hourly pay is $16.00 per hour

Looking for a side job that actually fits around your timetable?

THIS APPLICATION IS FOR RESEARCH SPECIALIST OPPORTUNITIES COMMENCING IMMEDIATELY, IN 2026.

Location:  London, England or New York City.  Fully remote status in the UK or the State of New York may also be considered under special circumstances.   Immediate start.

Employment type: Full-time

***Please complete the short answer questions in lieu of a cover letter.  Most interviews will take place remotely, online.  Final round interviews will take place either remotely or at a DeciBio office.***

About DeciBio:

• LIFE SCIENCE  EXPERTS:  DeciBio’s mission is to accelerate the adoption of precision medicine.  Our core Strategy Consulting work advises leading companies across life sciences through their complex strategic and commercial questions.  Our Data Intelligence divisions develop novel software and other sources of market intelligence, and our Venture Capital division is a stakeholder supporting emerging technologies.
• PROJECTS:  Our projects span a range of markets, including but not limited to:
  • Life Science Research Tools: Genomics/NGS, proteomics, cellomics
  • Diagnostics: Oncology (e,g., liquid biopsies) and non-oncology (e.g., infectious diseases, rare diseases, NIPT) diagnositc assays and services
  • Biopharma: Cell & gene therapies, Immuno-Oncology (I/O), CAR-T
  • Healthcare IT: Digital Pathology, real world data/evidence (RWD/E), and patient-centered technology solutions
• CLIENTS:  Our clients range from start-ups to Fortune 500 firms and projects may have global scope though we do most of our work from our offices in Los Angeles, New York City, the Bay, and London
• FARM TEAM SYSTEM:  Team members gain early and rapid access to growth opportunities and can proactively “write their own story” in our “intrapreneurial” environment

See our profile on Vault.com (which ranks us in their top Consulting 50 and #1 in Innovation), our website (decibio.com), and IG @ deci.bio.

The opportunity

Our consulting teams rely heavily on primary research, including interviews with scientists, clinicians, industry executives, commercial leaders, and other subject-matter experts.   They also leverage our proprietary data sets, market reports, and expert network (run by Dexter, our SaaS subsidiary).

Thus, we are seeking a Research Specialist to help us consistently identify and engage the right experts for our primary research conversations.  The Research Specialist will own much of the process for recruiting subject-matter experts for DeciBio’s consulting engagements and proprietary research.  Working across multiple projects at once, you will translate research needs into clear expert profiles, identify relevant candidates, conduct persistent and professional outreach, assess candidates’ fit, and coordinate one-hour interviews between experts and our consulting teams:

• Understanding each project’s research objectives, expert criteria, timing, and priorities to develop and continuously refine specific target profiles and search strategies, while regularly seeking feedback from the project teams.
• Searching and leveraging DeciBio’s existing expert network, professional databases, company websites, publications, conference materials, LinkedIn, and other public sources to identify relevant candidates.
• Conduct proactive outreach via email, phone, LinkedIn, or other appropriate channels – while clearly and persuasively communicating the value proposition
• Screening candidates for applicable experience, relevance, availability, communication skills, and suitability for a specific project.
• Continuing to build and engage our network of contacts and support the development of Dexter’s network.   Developing positive, long-term relationships with experts who may be relevant for future engagements.
• Successfully coordinating interviews ensuring successful completion and follow-through (incl. Payment), communicating all details and reminders across time zones, quickly and professionally resolving logistical conflicts, meeting tight project deadlines, and ultimately ensuring interview quotas are timely filled with applicable interviewees.
• Supporting project administrative aspects, as needed.
• Identifying sourcing pools, and proactively building expert benches in strategically important life-sciences markets.  Develop reusable and automated search strategies, outreach templates, screening questions, and operating procedures.
• Maintain quality, compliance, and accurate records.  Capture and leverage feedback.
• Track and improve accountability for core KPIs.  Overall success will reflect volume, efficiency, and quality/relevance.  E.g., interview completion counts and rates, conversion velocity, quality and satisfaction, outreach responsiveness and conversion rates, accuracy, compliance, network growth and quality, etc.

This unique role provides an opportunity to engage with and support stakeholders across DeciBio’s departments.

The role combines research, recruiting, relationship-building, project coordination, and elements of sales. It is not a consulting analyst position, although it provides significant exposure to life-sciences markets, strategic questions, and senior industry professionals.

Over time, the role may expand into broader Knowledge Center responsibilities, including:  training and/or managing future research specialists, more complex important sourcing engagements, expert-network development initiatives, supporting DeciBio’s internal and proprietary Intelligence Portal, AI-enabled research, special research projects, business-development support, knowledge management, and eventually the management of additional research-support resources.  The right employee could also grow to help identify and coordinate qualified business development conversations.

Requirements

• Undergraduate degree or equivalent.
• Candidates must be legally authorized to work in the jurisdiction(s) hired for, for the entire duration of their employment.
• Success in this role requires operational efficiency and rigor, interpersonal finesse, written communication skills, superior organization while managing multiple workstreams and many moving pieces, exceptional attention to detail, an ability to quickly learn unfamiliar topics, intellectual curiosity, unrelenting professionalism, social confidence (including while conducting cold outreach with senior professionals by phone and email), resilience and persistence, adaptability, an ability to work independently while communicating proactively, high responsiveness in a fast-paced work environment, exemplary ambassadorship of the DeciBio brand, a positive and service-oriented attitude with a strong sense of ownership, good judgment, and a drive to exceed measurable goals on a regular basis.
• Preferred but not required:
  • Academic background or demonstrated interest in biology, healthcare, life sciences, or a related field.
  • Internship or early experience in recruiting, sales development, market research, consulting, customer success, or an expert-network business.
  • Familiarity with life-sciences companies, clinical markets, research tools, diagnostics, or biopharma.
  • Experience conducting online research or using professional networking and CRM platforms.
  • Experience in a role involving high-volume outreach, scheduling, or external relationship management.

Compensation

In addition to base salary, DeciBio offers performance-based incentives, year-end company-wide profit sharing, and comprehensive employee benefits.

The incentive component may reflect successful completion of qualified expert interviews, sourcing quality, responsiveness, accuracy, and broader team contribution. Specific compensation will depend on location and experience.

IG @  deci.bio

DeciBio Consulting is committed to fostering a diverse and inclusive workplace, where DeciBions bring their authentic selves to work each day.  DeciBio Consulting is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, color, religion, age, or other legally protected status.

DeciBio offices may be or become dog-friendly at any time. Any role may require travel, including internationally.

US employees must have current authorization to lawfully work in the US and the jurisdiction(s) applicable to the DeciBio office location at which they are based, and most US positions do not qualify for visa sponsorship.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.

Learn how the world’s largest brands, including Mars, L’Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.

At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here.

About the Opportunity

We are building next-generation internal AI-powered tools designed to empower our go-to-market teams with faster, more intelligent ways to understand customers, prioritize opportunities, and drive strategic decisions. As a Junior AI-Augmented Product Engineer, you’ll work hand-in-hand with the Platform Owner to shape and deliver new capabilities in an AI-first product development environment.

This is not a traditional hands-on coding role where you work independently on implementation. You’ll serve as a product-technical bridge: gathering and clarifying go-to-market business needs, framing problems, writing detailed functional and technical specifications, defining acceptance criteria, orchestrating AI-assisted changes through structured workflows, and verifying quality against strict architecture and design standards.

You will use advanced AI tools as your primary partner to accelerate from idea to verified delivery, while focusing on clear thinking, precise documentation, and cross-team alignment. The role requires strong collaboration, excellent written communication, command of AI usage with respect to software development, and comfort working across US and EMEA time zones.

This is a great fit for someone who enjoys translating business value into technical reality, thrives on structured reasoning and documentation, and wants to grow in a modern, AI-augmented product engineering practice.

How You’ll Make an Impact:

• Partner daily with the Platform Owner to understand business challenges, stakeholder goals, and product priorities for internal tools that support go-to-market teams.
• Lead or support requirements discovery (via calls, async docs, team meetings) to capture needs, edge cases, success metrics, and constraints.
• Write and maintain high-quality product documentation: functional requirements, technical specifications, data flows, acceptance criteria, and architecture notes, adhering to established internal standards and patterns.
• Turn requirements into clear, actionable plans and precise instructions for AI-assisted implementation; coordinate changes through iterative build-verify cycles.
• Enforce consistent, enterprise-grade design patterns, architecture principles, and quality gates during planning, implementation review, and validation.
• Participate in design and implementation reviews with a focus on correctness, maintainability, adherence to guidelines, and efficient use of AI workflows.
• Run and troubleshoot automated quality checks (type checking, linting, tests); diagnose issues and propose targeted fixes.
• Help keep system knowledge current: update reference documentation, track changes across versions, and surface ambiguities for resolution.
• Support alignment with engineering, product, and go-to-market stakeholders across regions. Balance the demands of leaders with those of individual contributors.
• Contribute to refining our AI-augmented development processes (better patterns, templates, automation ideas).
• Communicate effectively across time zones (US / EMEA) using async documentation, collaboration tools, and occasional synchronous sessions.

You’ll Enjoy This Role If You Have:

Required

• 2–4 years of experience in product engineering, technical product management, solution architecture, or junior full-stack/ frontend development roles.
• Demonstrated ability to gather requirements, write clear functional/technical specs, and create acceptance criteria — with strong written English communication.
• Solid understanding of modern web technologies (React, TypeScript, Node.js, REST APIs, PostgreSQL) and basic software architecture concepts.
• Comfort with AI-assisted workflows (prompt engineering, using LLMs for code/spec generation, iterative verification).
• Strong analytical mindset: ability to break down complex problems, spot ambiguities, and ask clarifying questions.
• Excellent collaboration and communication skills — fluent in English (written + verbal); able to work async and synchronously across cultures/time zones.
• Located in Portugal with eligibility to work in the EU; available for hybrid Lisbon work when needed and flexible for US overlap hours (e.g., 2–4 PM Lisbon time).

Preferred

• Exposure to AI platforms (Gemini, Perplexity, Claude, ChatGPT, Vertex AI) or RAG/grounding concepts.
• Experience with SaaS product development, especially in sales/marketing intelligence, account-based tools, or enterprise data platforms.
• Familiarity with Drizzle ORM, Vite, Express, or Google Cloud ecosystem.
• Additional European languages (French, German, Spanish) are a plus for stakeholder interactions.
• Hands-on experience with Replit, Cursor, or similar AI-coding environments.

#LI-IA1 #LI-Remote

At Salsify, we maintain 3 core principles as part of our Compensation Philosophy:

• We pay market rates, which are competitive and equitable
• We pay based on performance and proficiency, not tenure
• We adjust proactively; when the market moves, we do too

The posted compensation range reflects the base salary for this position. In addition to base salary, some eligible roles may also have a commission plan or a bonus incentive. All Salsify employees receive equity in the form of stock options. All full-time employees are invited to participate in our Total Rewards plan, which includes health & medical benefits, PTO, and more. Offers to join Salsify are based on a few criteria, including the scope of the role, the candidate’s work experience, targeted skills, internal equity of the team, and external market data.

National Pay Range

€38.250—€45.000 EUR

Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person’s achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!

A member of Talent ‘talent@salsify.com’ will be reaching out about next steps if we would like to move forward.

Salsify’s mission is to empower brand manufacturers to win on the digital shelf.

Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify’s growth and earned the company numerous top workplace awards.

We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you!

As part of the hiring process, we may be conducting reference checks with your provided contacts.

Please see our Candidate Privacy Statement for information on the personal data we process in connection with your application.

An Inclusive Place To Work

Salsify does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Accommodations

Salsify is committed to an inclusive hiring process, and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact cx@salsify.com.

We take your security seriously. When applying for a position with us, please be aware of the following:

Official Communication ChannelsAll legitimate communications from our team, including interview requests and job offers, will only come from an email address ending in @salsify.com. We will never use generic email addresses (like Gmail or Yahoo) or ask you to communicate through unofficial channels.

Verify Job Postings

Always verify the legitimacy of any Salsify job posting by checking our official website’s careers page. If a position is not listed there, it is not a genuine Salsify opening.

Secure Application Process

We use secure applicant tracking systems and encrypted communication channels to protect your sensitive information and documents throughout the application process.

No Payments Ever Required

Legitimate employers, including Salsify, will never ask for upfront payments for applications, training, or equipment. Any request for payment is a clear sign of a scam.

Personal Information Requests

Sensitive personal information, such as bank details or social security numbers, will only be requested after a formal job offer has been made and exclusively through secure, verified channels.By being aware of these protocols, you can help us ensure a safe and secure application experience.

Must reside in the following states to be considered for a Seasonal Role:

AR, AZ, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NJ, NV, OK, OR, TN, TX, UT, VA, WA, WI

Please note: This is a remote seasonal role, starting in September through December 2026. Do you possess a sharp eye for design and a passion for turning complex problems into exceptional customer experiences? Are you a fast-thinking problem solver who thrives in a high-energy environment? If you’re ready to bridge the gap between creative quality and customer support, read on!

The Role:

As aPrint Quality Resolution Assistant, you will work directly with customers to resolve post-print issues and ensure they receive the highest quality product. In this high-energy role, you provide immediate support over live communication channels to identify order issues, troubleshoot design files, and create replacement orders in real-time.

You will serve as a critical, cross-departmental link - acting as a liaison for all incoming quality and replacement order needs, handling the initial triaging steps when a customer reports a problem, providing expert guidance, and ensuring a seamless, fast experience for our customers. Additionally, you will step in to support general customer service tasks during peak seasonal periods.

Every case is unique. Your ability to navigate design files in Adobe Creative Suite while communicating technical concepts empathetically is key to maintaining customer trust. The ideal candidate is a fast-thinking problem solver who thrives in a live environment and is passionate about delivering quality results.

You will:

• Respond to calls, emails, and chats from customers in accordance with our policies and procedures; handle and resolve all customer concerns by providing accurate information with empathy and grace.

• Act as the primary expert for live contacts (specializing in phone support)and guide the customer through the order replacement process. You will identify root causes, provide immediate solutions, and replace orders in real-time.

• Review incoming requests to determine if an issue is an internal error or a customer-driven change. Ensure every case is accurately vetted and documented at the point of intake.

• Open and navigate Adobe Illustrator and Photoshop files to diagnose print issues, proofread and edit design files as needed.

• Work cross-functionally to ensure a seamless transition for customers moving from general support to the Print Quality queue.

• Record detailed technical data within Salesforce to help the team track trends and recurring print/design issues.

• Ensure that all replacement order requests are accurately documented and prepped so the Processing Team can fulfill the replacement order without further investigation. Work closely with the Print Quality team to align on best practices and ensure consistency across the team.

You are:

• You are able to positively and efficiently resolve customer concerns, prioritize multiple tasks in a fast-paced, high-volume environment, and remain calm and focused while troubleshooting errors during live customer interactions.

• You excel at explaining product limitations and other issues to customers, turning a “less than perfect” experience into a win.

• You believe that quality and accuracy are critical, even when working in a fast-paced environment.

• You seek out ways to resolve issues on the first contact and look for opportunities to improve the triage and intake workflows.

• You are receptive to change and open to evolving priorities as seasonal volume shifts.

You have:

• Excellent written and verbal communication skills, with the ability to adjust your tone for live interactions.

• Proficiency in Adobe Illustrator, Photoshop, and Acrobat Pro; Lightroom is a plus.

• The ability to think critically to solve complex print and design problems on the fly.

• Experience with Salesforce Lightning and Google Suite.

• The ability to work effectively in a remote, team-oriented environment, engaging effortlessly with coworkers and taking feedback well.

• Ability to work a schedule that includes at least one weekend day.

Compensation:

Minted utilizes a market-based compensation model with four geographic tiers. Final compensation is determined based on the candidate’s primary work location, defined as their residence within 60 miles of a metropolitan area:

Geo 2: Washington, DC; Chicago, IL; Seattle, WA; Austin, TX; Atlanta, GA; Portland, OR - $20.32/hr

Geo 3: All other locations within AZ, AR, CO, CT, FL, GA, ID, IL, KS, LA, ME, MN, MO, MT, NC, NV, NJ (excluding the NYC metro area), OK, OR, TN, TX, UT, VA, WA, WI - $18.65/hr

DISCLAIMER:

We verify identity at the start of interviews to ensure fairness and security. We reserve the right to withdraw candidates who misrepresent their identity, experience, or qualifications at any stage of the process.

Notice of AI Use in Employment Decisions:

We use AI-powered tools to support our hiring and employment processes. These tools help assess job-related qualifications and improve efficiency, but all decisions involve human review.

About Minted:

Artists shape culture. They spark conversation, create connection, and bring beauty into the world. Minted is where they come together to reach further. Our marketplace empowers a thriving community of independent artists to sell and scale their work. We nurture self-expression, cultivate community, and bring the best in visual art to a global audience.

We’re building a new way to discover the world’s best creative talent. We’re here for the emerging talent ready to take off, the local favorites ready to grow, and the established artists ready to dream bigger.

At Minted, our people don’t just believe in the power of art–we live it. We have our finger on the pulse of what’s new and now. We’re obsessed with great design, art, and interiors. We’re in galleries, at fairs, and constantly finding inspiration online. We seek undiscovered talent that deserves to stand up and stand out. We connect with artists that have something to say, and we collaborate to amplify their work.  The Minted community’s art, stationery, and textiles products have reached over 75 million homes worldwide.

Our marketplace brings the best in independent design to consumers everywhere. We recognize the challenges independent artists face, and we leverage our resources to level the playing field and create a platform that gives artists the freedom to develop their craft and grow their business.

We are headquartered in San Francisco, CA and currently employ 350+ full-time employees, plus additional temporary workers during the holiday season. We have raised over $300M from top-tier investors including Benchmark Capital, T. Rowe Price, Permira, Ridge Ventures, Technology Crossover Ventures, and Norwest Venture Partners.  Angel investors include Marissa Mayer, Jeremy Stoppelman, Julia & Kevin Hartz, Yishan Wong, and more.

Minted is an Equal Opportunity Employer committed to inclusion and diversity. We welcome people of different backgrounds, experiences, abilities and perspectives and will consider all qualified applicants for employment in accordance with all state, local, and federal laws. Minted participates in the E-verify program.

How Our Process Works:

Minted uses technology and innovative practices to bring unique, best-selling design to market at scale. Using its crowdsourcing technology, consumers are empowered to vote for the designs they love and want to see sold, ensuring that Minted always sells continuously fresh and trend-forward product. The winning designs are manufactured by Minted, enabling artists from around the world to share and sell their work while letting Minted do the rest. Since launch in 2007, the company has expanded to serve consumers in new categories including wall art, textiles, digital content and home decor, as well as serve major retailers and consumer products brands with data-backed design through licensing and wholesale partnerships.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Want a soul-sucking call centre job?

Yeah, neither do we.

We’re not here to read scripts or tick boxes. We’re here to shake things up, to make energy better for our customers and the planet. That means real conversations, real problem-solving, and real impact.

💜 Your team? The best bunch of people you’ve ever worked with-curious, driven, and just as passionate about changing the industry as you are. No egos, no corporate nonsense; just a group of brilliant minds tackling challenges together.

⚡ It’s not always easy - but it’s worth it. We move fast. Things change. Just when you think you’ve nailed it-BOOM-something new to learn. But if you love a challenge and thrive in a fast-paced environment, we’ll have your back every step of the way.

What you’ll do

• ⚡ Making energy easy. Cutting through the jargon and helping business customers understand their bills, meters, and tariffs without the headache.
• 💡 Solving problems like a pro. Whether it’s a billing query, a meter issue, or a complex energy conundrum – you’ll be on it, finding the best fix fast.
• 📞 End-to-end service. No endless transfers or passing the buck – you’ll handle queries from start to finish, including complaints, making sure customers get the right help the first time.
• 🧠 Thinking on your feet. No scripts, no robotic responses – just real conversations where you listen, understand, and deliver solutions that make sense.
• ❤️ Treat every customer with the care you’d give gran. We believe in warmth, kindness, and going the extra mile – because that’s what good service looks like.
•  🌍 Making a difference. Whether it’s helping someone struggling with their energy bills or advising on greener energy choices, you’ll have a real impact.

The types of people we would love to hear from are those that are…

• ⭐ Live for great customer service. You get a kick out of helping people and making their day that little bit better.
• 🧐 Ask questions and embrace change. Things move fast here – you’ll love learning new things and rolling with the punches.
• 🤝 Have each other’s backs. No egos, no lone rangers – just a team of brilliant people supporting each other to do their best.
• 🌱 Care about the planet. We’re fighting climate change, and we want people who share our passion for a greener future.
• 💡 Spot problems and fix them. If something’s not working, you’ll be the first to figure out a better way – and make it happen
•  💪 Tackle tough calls head-on. Some conversations will be challenging, and some days will be non-stop – but you’ll take it in stride, stay cool under pressure, and keep finding solutions.
• 🤝 Look out for those who need it most. From customers struggling to pay their bills to those in vulnerable situations, you’ll bring empathy, patience, and the right support every time.

What’s in it for you? 👀💡

🚗 EV salary sacrifice - drive electric & save 💰

🚴 Cycle-to-work scheme

📈 Share options - own a little piece of the pie 🥧

🍏 Fully stocked kitchens - snacks = fuel = happiness

🎉 Weekly ‘Family Dinner’ catch-ups

Sound like your kind of place?  We want to hear from you

A bit about the role:

Location - Remote, UK

Our need - Immediate starters

Salary - starting from £26,300, with opportunities to up-skill from year one

Hours - Must be available to work full time, Monday to Friday, 9am - 5.30pm.

Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you, this is what you can expect:

• First Stage Interview – You’ll be able to speak to one of the team or record your responses to pre-set questions at a time that fits you. This gives you the flexibility to showcase your skills without needing to be available for a live interview.

• Prep Call – After your first interview, you’ll arrange a call with someone from the Talent Team. They’ll give an overview of what you need to know to succeed in the next stage, the Discovery Day.

• Discovery Day – This is an opportunity to meet potential future colleagues and participate in activities, including group exercises, role plays, and one-on-one interviews. It’s designed to give you a taste of the company culture and the type of work involved.

Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at [email protected] and we’d love to help!

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we’ll do what we can to customise your interview process for comfort and maximum magic!

Where necessary, we sometimes use AI tools to help with parts of our hiring process, like reviewing applications or assessing responses.

We’re lucky to receive a huge amount of interest, so these tools help our recruiters manage that volume, not replace them. Ultimately, every hiring decision (for example, whether to progress your application or not) is always made by a real person in our Talent team.

If you’d like to know more about how we use your data, you can reach out to us via email at [email protected]. We’re happy to help!

Hindi AI Product Tester

Active Project Status: This project is now live, and we are urgently onboarding participants to begin immediately. Because we are moving quickly, we kindly ask that you keep a close eye on your communication (email and messages) after applying. It is essential that you respond promptly so we can get you cleared and ready to start without delay.

Location: 100% Remote, global

Device: Applicants must own a qualifying Google Pixel device for the duration of the project

Compensation:USD $140.00 upon successful completion of the 14 qualified submissions (each submission should take 10–15 minutes of activity per day)

Project Requirements

• Native or expert-level fluency in Hindi
• Comfortable reading and writing in English
• Must complete a language proficiency assessment as part of the application process
• Must be comfortable using a Google Pixel 9 or newer device
• Must be comfortable downloading and using common mobile applications that generate notifications (messaging apps, email apps, social media apps, etc.)
• Must be comfortable using the Google Pixel device as their primary phone for the duration of the project
• Must be willing to participate daily for 14-21 consecutive days
• Must be 18 or older to meet project eligibility requirements
• Must have access to reliable Wi-Fi/internet
• Participants must be able to read and understand instructions and company communications in English

The Project

We are seeking detail-oriented and motivated speakers to participate in an upcoming notification sorting project.

Participants will use a Google Pixel 9 or newer device throughout the project period while interacting naturally with apps that generate notifications. Participants will complete daily project tasks involving notification organization/sorting workflows and provide related feedback/documentation as instructed.

Participants will also complete a short daily feedback/check-in form throughout the duration of the pilot to assist with participation tracking and troubleshooting support.

This project is part of an ongoing effort to improve emerging mobile AI and notification-management technologies for international users.

Workload

• Participants will engage with the project daily until 14 qualified submissions have been submitted.
• Expected daily participation time may vary slightly depending on notification volume and project tasks, but participants should expect approximately 10–15 minutes of activity per day.
• This is project-based work, and there is no guarantee of additional work beyond the pilot period. However, participants who perform well may be considered for future related projects.

Duties

• Use a Google Pixel 9 or newer device throughout the project duration
• Interact naturally with apps that generate notifications
• Complete assigned notification sorting / organization tasks
• Submit required daily feedback and documentation
• Follow all provided project instructions carefully
• Communicate promptly regarding technical issues or project blockers
• Perform all work with attention to quality, completeness, and detail

Engagement Requirements

All participants must have, or be willing to create, an Upwork account. The project will be managed via the Upwork platform.

While participating in this project, adherence to the confidentiality terms outlined in the Upwork User Agreement is required. Any information accessed or received related to this project is confidential and may not be shared or disclosed to third parties.

Participants must:

Use their own qualifying Google Pixel device.

Qualifying Device Examples

Google Pixel 9

Google Pixel 9 Pro

Google Pixel 10

Google Pixel Fold (newer generation)

Please note:Google Pixel 9a and Pixel 10a devices are not compatible with project requirements.

About Us:

As a global data company, Productive Playhouse “PPH”, is pioneering our approach to language and data services, while incorporating their roots as a production company. Originally creating content to support children’s language acquisition, our commitment to excellence, forward-thinking strategies, and world-wide cultural experience has proven key for delivering exceptional service.

Originally founded as an educational production company, Productive Playhouse made a mark with our award winning children’s series, which taught fundamental subjects through engaging and effective programming. This early success paved the way for our evolution into a comprehensive data services provider.

Since 2011, Productive Playhouse has expanded rapidly to offer an extensive suite of data services. Our current offerings include transcription, translation, linguistic analysis, rating, systems testing, localization, field and studio recording, language skill verification, and specialized data handling with a focus on sensitivity and diversity.  Our commitment to innovation means we continually enhance our service portfolio to meet the evolving needs of our clients.

At Productive Playhouse, we are proud of our reputation for addressing complex challenges with agility and delivering premium, secure data solutions across diverse environments. Our dynamic team is dedicated to maintaining the highest standards and ensuring exceptional service every time.

Disclaimer:

All engagements are contingent upon successful completion of a background screening. Productive Playhouse is committed to diversity and inclusion across our global contractor network. We welcome applicants of all backgrounds and abilities.

Life Insurance Agent – National Team | High Commissions

| Daily Live Training | No Cost Lead System

Join Team Nexa Insurance Solutions – Where Agents Come First.

Are you tired of outrageous lead costs, empty promises, or feeling like you’re on your own? At Team Nexa Insurance Solutions, we’re changing the game.

Remote or in Person Sales

We are a national agency with a proven, supportive system built for agents who want real income, real support, and real opportunity.

We even teach event based lead gathering (No Cost for the Lead)

💼 What We Offer:

• Highly Competitive Commissions – Among the best in the industry.

• Access to Top Carriers – Including options for Day One Coverage for clients with:

  • COPD

  • Past Cancer

  • Kidney Failure

  …and more!

• Daily Live Training – Real-time coaching, mentorship, and roleplay sessions to help you improve daily.

• Postcard-Based Lead System – Say goodbye to expensive leads. Our low-cost, proven system eliminates nearly all out-of-pocket costs to you.

• Team-Oriented Culture – You’re never alone. Get support, share wins, and grow together.

✅ Ideal Candidate:

• Licensed (or willing to become licensed) in life insurance

• Coachable and self-motivated

• Looking for a long-term opportunity in a growing national agency

• Committed to helping families and building a strong personal income

🚀 Whether You’re Experienced or New – We’ll Help You Win

We believe in empowering our agents with tools, training, and zero-gimmick support to write more business and keep more of what they earn.

Apply today and become part of Team Nexa Insurance Solutions.

Let’s build your future – together.

Learn More & Get your Questions Answered.

Preregister for our online Opportunity Meeting.  Preregistration is Required.

Field & Remote Sales Opportunities Available

CLICK HERE TO GET MORE INFORMATION

Remote or In-Person Life Insurance Agent

National Team | High Commissions

| Daily Live Training | Real-Time Lead System

Join Team Nexa Insurance Solutions – Where Agents Come First.

Are you tired of outrageous lead costs, empty promises, or feeling like you’re on your own? At Team Nexa Insurance Solutions, we’re changing the game.

We are a national agency with a proven, supportive system built for agents who want real income, real support, and real opportunity.

💼 What We Offer:

Highly Competitive Commissions – Among the best in the industry.

Access to Top Carriers – Including options for Day One Coverage for clients with:

COPD

Past Cancer

Kidney Failure

…and more!

Daily Live Training – Real-time coaching, mentorship, and roleplay sessions to help you improve daily.

Real-Time Lead System – Say goodbye to expensive leads. Our low-cost, proven system eliminates nearly all out-of-pocket costs to you.

Team-Oriented Culture – You’re never alone. Get support, share wins, and grow together.

✅ Ideal Candidate:

Licensed (or willing to become licensed) in life insurance

Coachable and self-motivated

Looking for a long-term opportunity in a growing national agency

Committed to helping families and building a strong personal income

🚀 Whether You’re Experienced or New – We’ll Help You Win

We believe in empowering our agents with tools, training, and zero-gimmick support to write more business and keep more of what they earn.

Apply today and become part of Team Nexa Insurance Solutions.

Let’s build your future – together.

Learn More & Get your Questions Answered.

Preregister for our online Opportunity Meeting.  In-Person and Remote Sales

REGISTER FOR OUR LIVE MEETING TO LEARN MORE

Preregistration is Required.

*Individual Results May Vary*

Life Insurance Agent – National Team | High Commissions

| Daily Live Training | Real-Time Lead System

Join Team Nexa Insurance Solutions – Where Agents Come First.

Are you tired of outrageous lead costs, empty promises, or feeling like you’re on your own? At Team Nexa Insurance Solutions, we’re changing the game.

We are a national agency with a proven, supportive system built for agents who want real income, real support, and real opportunity.

💼 What We Offer:

• Highly Competitive Commissions – Among the best in the industry.

• Access to Top Carriers – Including options for Day One Coverage for clients with:

  • COPD

  • Past Cancer

  • Kidney Failure

  …and more!

• Daily Live Training – Real-time coaching, mentorship, and roleplay sessions to help you improve daily.

• Real-Time Lead System – Say goodbye to expensive leads. Our low-cost, proven system eliminates nearly all out-of-pocket costs to you.

• Team-Oriented Culture – You’re never alone. Get support, share wins, and grow together.

✅ Ideal Candidate:

• Licensed (or willing to become licensed) in life insurance

• Coachable and self-motivated

• Looking for a long-term opportunity in a growing national agency

• Committed to helping families and building a strong personal income

🚀 Whether You’re Experienced or New – We’ll Help You Win

We believe in empowering our agents with tools, training, and zero-gimmick support to write more business and keep more of what they earn.

Apply today and become part of Team Nexa Insurance Solutions.

Let’s build your future – together.

Learn More & Get your Questions Answered.

Preregister for our online Opportunity Meeting.  In-Person and Remote Sales

REGISTER FOR OUR LIVE MEETING TO LEARN MORE

Preregistration is Required.

*Individual Results May Vary*

Life Insurance Agent – National Team | High Commissions

| Daily Live Training | No Cost Lead System

Join Team Nexa Insurance Solutions – Where Agents Come First.

Are you tired of outrageous lead costs, empty promises, or feeling like you’re on your own? At Team Nexa Insurance Solutions, we’re changing the game.

We are a national agency with a proven, supportive system built for agents who want real income, real support, and real opportunity.

We even teach event based lead gathering (No Cost for the Lead)

💼 What We Offer:

Highly Competitive Commissions – Among the best in the industry.

Access to Top Carriers – Including options for Day One Coverage for clients with:

COPD

Past Cancer

Kidney Failure

…and more!

Daily Live Training – Real-time coaching, mentorship, and roleplay sessions to help you improve daily.

Team-Oriented Culture – You’re never alone. Get support, share wins, and grow together.

✅ Ideal Candidate:

Licensed (or willing to become licensed) in life insurance

Coachable and self-motivated

Looking for a long-term opportunity in a growing national agency

Committed to helping families and building a strong personal income

🚀 Whether You’re Experienced or New – We’ll Help You Win

We believe in empowering our agents with tools, training, and zero-gimmick support to write more business and keep more of what they earn.

Apply today and become part of Team Nexa Insurance Solutions

Let’s build your future – together.

Learn More & Get your Questions Answered.

Preregister for our online Opportunity Meeting.  Preregistration is Required.

In Person and Remote Available

Regional Manager

Quen Wright

214-914-5997

Life Insurance Agent – National Team | High Commissions

| Daily Live Training | No Cost Lead System

Join Team Nexa Insurance Solutions – Where Agents Come First.

Are you tired of outrageous lead costs, empty promises, or feeling like you’re on your own? At Team Nexa Insurance Solutions, we’re changing the game.

We are a national agency with a proven, supportive system built for agents who want real income, real support, and real opportunity.

We even teach event based lead gathering (No Cost for the Lead)

💼 What We Offer:

Highly Competitive Commissions – Among the best in the industry.

Access to Top Carriers – Including options for Day One Coverage for clients with:

COPD

Past Cancer

Kidney Failure

…and more!

Daily Live Training – Real-time coaching, mentorship, and roleplay sessions to help you improve daily.

Postcard-Based Lead System – Say goodbye to expensive leads. Our low-cost, proven system eliminates nearly all out-of-pocket costs to you.

Team-Oriented Culture – You’re never alone. Get support, share wins, and grow together.

✅ Ideal Candidate:

Licensed (or willing to become licensed) in life insurance

Coachable and self-motivated

Looking for a long-term opportunity in a growing national agency

Committed to helping families and building a strong personal income

🚀 Whether You’re Experienced or New – We’ll Help You Win

We believe in empowering our agents with tools, training, and zero-gimmick support to write more business and keep more of what they earn.

Apply today and become part of Team Nexa Insurance Solutions

Let’s build your future – together.

Learn More & Get your Questions Answered.

Preregister for our online Opportunity Meeting.  Preregistration is Required.

In Person and Remote Available